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FAQs

general questions

What types of skin issues do your products address?

our products are specifically formulated to tackle eczema, body acne, hyperpigmentation, and other skin challenges.

we use solution-focused ingredients to soothe irritation, hydrate deeply, and even out skin tone.

Are your products suitable for sensitive skin?

yes! all our eczema products are crafted with sensitive skin in mind. we use gentle, non-irritating ingredients and avoid harsh chemicals, fragrance, and dyes in all our products.

Do you test your products on animals?

absolutely not. we are committed to cruelty-free practices and never test on animals. our products are only tested on willing humans!

how should i store séduirebody products?

unless specified otherwise, store our products in a cool, dry place away from direct sunlight to maintain efficacy.

using our products

How often should I use your products for the best results?

we have a dedicated how-to page which goes in to each product step by step!

Can I use your products while experiencing a flare-up?

yes, our eczema focused products are formulated to soothe and protect the skin during flare-ups.

however, if you have severe irritation or an allergic reaction, please discontinue use and consult a healthcare professional.

Do your products contain any common allergens or irritants?

we strive to keep our formulas free from common allergens and irritants, but we recommend checking the ingredients list for each product.

if you have known allergies, please consult the list carefully and do a patch test before full use.

Shipping + delivery

What is your return policy?

we accept returns for unused and unopened products. if you've used a product and wish to return it, unfortunately, we cannot process a refund.

please check our full refund policy for details.

How long does shipping take?

processing time for orders is typically 2-3 working days.

we have a wide range of shipping options available to choose from. you can view our full shipping policy here.

Can I track my order?

yes! once your order has been dispatched, you'll receive a tracking number via email so you can monitor its progress.